Terms and condition

These Terms & Conditions govern all bookings and travel services provided by StretiWayaari. By booking with us, you agree to the following terms:

1. Booking & Payments

  • A minimum deposit is required to confirm any booking.

  • Full payment must be completed before the travel date, as per the invoice schedule.

  • Prices are subject to change based on airline, hotel, or supplier adjustments.

2. Travel Documents

  • Travelers are responsible for ensuring they have valid passports, visas, health documents, and other required travel permits.

  • StretiWayaari is not responsible for delays or denial of entry due to incorrect or incomplete documents.

3. Itinerary & Service Changes

  • Itineraries may change due to weather, operational issues, strikes, or supplier decisions.

  • StretiWayaari reserves the right to modify or substitute services of equal quality if necessary.

4. Cancellations & Refunds

  • Refunds and cancellations follow our official Refund Policy.

  • Some services (flights, visas, insurance, etc.) are strictly non-refundable.

  • No refunds will be given for unused services or no-shows.

5. Travel Insurance

  • We strongly recommend all travelers obtain comprehensive travel insurance.

  • StretiWayaari is not liable for losses due to illness, theft, cancellation, or other unforeseen events.

6. Health & Safety

  • Travelers must ensure they are medically fit for travel.

  • StretiWayaari is not responsible for health issues, accidents, or injuries during the trip.

  • Safety regulations and local laws must be followed at all times.

7. Liability

  • StretiWayaari acts as an intermediary between clients and airlines, hotels, transport providers, and other third-party vendors.

  • We are not liable for delays, cancellations, accidents, or service failures caused by third parties.

  • Any compensation claims must be directed to the responsible provider.

8. Conduct & Behavior

  • Travelers are expected to behave respectfully and responsibly.

  • Any damage to property, hotel rooms, or vehicles will be charged to the traveler.

9. Personal Belongings

  • Travelers are responsible for their own luggage and personal items.

  • StretiWayaari is not responsible for lost, stolen, or damaged belongings.

10. Complaints & Support

  • Any concerns or complaints must be reported immediately to our team during the trip.

  • We will make every effort to resolve issues quickly and professionally.

11. Acceptance of Terms

By booking with StretiWayaari, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

StretiWa Yaari is a dynamic, customer-focused travel agency based in South Africa. Driven by excellence and a passion for memorable journeys, we create seamless, personalized travel experiences tailored to every traveler’s needs.

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